Refund policy

Return Policy

At Westland Foods, we take the quality, safety, and hygiene of our food products seriously. To maintain the highest hygiene standards, we have a simple return policy for all food and beverage products.

Change of Mind

If you have received your order and have changed your mind or no longer wish to keep the product, you can easily request a return. As long as the product is unused, unopened, and in its original condition, you can return it and receive a refund for the product.

If you would prefer to exchange the product for a different product or flavour, that is also possible, provided the item is unused, unopened, and in its original condition.

Return or exchange delivery charges will apply and will be the responsibility of the customer.

Opened or Used Products

For hygiene and food safety reasons, opened or used bottles, food products, or other consumable items cannot be returned or exchanged.

Once a bottle or food product has been opened, we are unable to accept it back, regardless of the reason for the return.

How to Request a Return

If you would like to return or exchange an eligible product, please contact our customer support team with your Order Number and details of your request. Our team will guide you through the return or exchange process.

We appreciate your understanding and cooperation in helping us maintain the quality, safety, and hygiene standards of Westland Foods.

For any return or exchange request, please contact our customer support team on the number below and provide your Order Number. Our team will assist you with the return or exchange process.